• Services for private persons
  • Internet banking for private clients – Raiffeisen Online system
  • Money transfers
  • Payment of Bills for Services
  • Deposit and current accounts
  • Loans
  • Lease of individual safe deposit boxes
  • Cheques
  • Services of securities custodian for private individuals
  • Payment Cards
  • MTS Mobile Bonus
  • Premium Package
  • The OPTIMAL Package
  • Pensions and monetary aid via Raiffeisen Bank Aval
  • Sale of property
  • Foreign currency trading
  • Client Identification Card
  • Security Services
  • Payments for PIN numbers for visa interviews with the U.S. Embassy
  • Raiffeisen Aval Asset Management
  • Payment portal
  • Insurance
  • VIP-banking
  • Premium banking
  • Rules
• Products for small and micro business
  • Settlement and cash services
  • Deposit accounts
  • My Business magazine
  • Documentary actions
  • Insurance companies
  • Credit programs
  • Payment Cards
• Services for Corporate Clients
  • Cash Management
  • Deposits
  • Business Finance
  • Securities operations
  • Services of securities custodian for legal entities
  • Bank Cards
• Services to Banks
  • Correspondent Banking Services
  • Network of correspondent banks
  • Money transfer system Western Union
  • Money transfer system «Aval-Express»
  • Payment Cards
• Service via Electronic Channels
  • Electronic banking system for economic entities
  • Mobile Banking
  • AvalTeleVoice
    • For private individuals
  • Card account's online statement
  • Internet banking for private clients
  • Payment of Bills through the Internet
  • Payment portal

• About the Bank
• Press Center
• Vacancies
• Branches, ATMs and self-service centers
• World coins
• Internet-banking for private clients – Raiffeisen Online system
  
  Internet-banking for economic entity

Quality feedback

Call Centre
0 (800) 500-500
Kyiv (44) 490-88-88
24 hour service
info@aval.ua

Call center for Small and Medium Enterprises
0 (800) 505-045 sme-info@aval.ua

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91
acq.service@aval.ua

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011

Raiffeisen Leasing Aval

For private individuals

The "Aval TeleVoice" service is available to private individuals at the following numbers:

0 800 500 500 (valid throughout Ukraine, free of charge)

490 88 88 (Kyiv only)

521 (for MTS subscribers, free of charge)

Information sections of Aval TeleVoice offer general and personal information.

The general section includes:

the exchange rates, established by the Bank's Head Office

NBU exchange rates

The personal information section enables you to:

control the balance on your card account

Personal information is provided to those people, who have registered for this service. In order to register for this service, you should receive a unique personal identification code by calling the Call-Centre (the telephone numbers are given above).

Advantages:

Easy to use.

24/7 access to banking information, free of charge.

Multi-channel communication system for servicing calls — your call will be accepted immediately.

Voice messages and instructions, which can be interrupted at any time by dialing an additional number, will help you to find the required information section and a reply to your question promptly.

The available information is being constantly expanded.

Additional services for cardholders:

Card account balance;

Useful links

• Raiffeisen Bank International
• Deposit and current accounts
• Money transfers
• Raiffeisen Online system

Core Perfomances of the Bank*

* in compliance with the Ukrainian accounting standards and NBU’s requirements

Exchange rates *

* update at 21.05.2012

** including usage for foreign currency loans repayment in the self-service centers

© 2002—2012 Raiffeisen Bank Aval