Call Centre
0 (800) 500-500
Kyiv (44) 490-88-88
24hour service

Call center for Small and Medium Enterprises
0 (800) 505-045

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770 clientbank.support@aval.ua - for consult about Client-bank system

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91

Head Office
9,Leskova Street,
Kyiv, Ukraine, 01011


Raiffeisen Leasing Aval

Program FISHKA


FISHKA reward program is a multipartner Loyalty Program, putting together the market leaders: OKKO, a chain of petrol stations, Raiffeisen Bank Aval JSC, Furshet supermarket chain, Allo, digital equipment network, as well as Universalna insurance company, A la Minute and Hot Cafe restaurants.

As part of FISHKA Programme, Raiffeisen Bank Aval issues an exclusive international card Visa FISHKA, which is a banking pay card and the usual FISHKA pay card at the same time. Get a higher score paying with Visa FISHKA in a sales and services network, or on the Internet, and exchange it for a reward!

Visa FISHKA pay card is issued with contactless payment innovation technology Visa payWave and serviced freely at all sales outlets, including those accepting cards with a magnetic stripe or a built-in chip.

Dont you have a FISHKA pay card yet?

Order a card on the web site of the bank and get it at the closest outlet.
Contact the closest outlet with your passport and taxpayers id.

How should the points be collected?

When you make payment with Visa FISHKA pay card in the sales and services network or on the Internet, points are automatically accrued on your loyalty account in FISHKA Programme.

A purchase in a sales and services network or on the Internet:

Get MORE POINTS making purchases at sales outlets of the Program Partners:

How to collect points at the Program Partners sales outlets?

Points accrual scheme:

When you pay with FISHKA card by Raiffeisen Bank Aval, points are accrued as follows:

  • At the sales outlets of the Program Partners where POS-terminal of the bank is installed: - from 1.5 to 4.5 points for each 1 hryvnia paid (points from payment with Visa FISHKA pay card and points from the Partners)
  • At the sales outlets of the Program Partners where POS-terminal of the bank is not installed: - from 1 to 4 points for each 1 hryvnia paid (points from Partners)
  • At other sales outlets 1 point for each 10 hyrvnias paid with a card (points from payment with Visa FISHKA pay card)

For more details on accrual of points please visit here.

How to check the number of points accrued under FISHKA Remuneration Programme

- In your personal office on the web site, indicate the number of FISHKA loyalty card (placed on the reverse side of the card under the bar code) and the Pin-code of FISHKA programme. You can get your Pin-code by contacting the hot line of the Programme at 0 800 505 118.
- When you pay with FISHKA card at the Program Partners points of sale, information about the number of points accrued is indicated on the fiscal cheque.
- By calling the Progam hot line at: 0 800 505 118.

How to get rewards

FISHKA points may be exchanged for:

  • Instant rewards at OKKO, A la Minute, Hot Caf points of sale the value of remuneration in points is indicated on the price tags;
  • Discounts when you purchase goods at Program Partners shops;
  • Rewards from FISHKA catalogue based upon the previous order via phone of the Progamme hot line: 0 800 505 118, or via personal web page on the web site www.myfishka.com.

The value of one point is 1 copeck, points are exchanged according to the Catalogue of Fishka rewards placed at the outlets of OKKO or on the web site www.myfishka.com.

*Double points are accrued for payment cards Visa FISHKA, which are registered in FISHKA Program from 01.11.2015

For more details about the Programme, please call the Programme Hot line 0 800 505 118 or the web site www.myfishka.com.

For smartphone

Core Perfomances ofthe Bank*

as at 30 September 2016
billion UAH
Paid-in capital6,15
Equity capital8,79
Assets51,67

* in compliance with IFRS

Exchange rates

Raiffeisen Bank Aval*NBU*
BuySell**
$27.60028.400
29.00030.400
.0.4600.480

* udate on18.01.2017 08:54

** including usage for foreign currency loans repayment in the self-service centers

100 $2762.979200
100 2951.967000
10 .4.651400

* udate on18.01.2017 08:56

** including usage for foreign currency loans repayment in the self-service centers

$/ 0.9360
/$ 1.0684

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