Call Centre
0 (800) 500-500
 Kyiv (44) 490-88-88
24 hour service
info@aval.ua

Call center for Small and Medium Enterprises
0 (800) 505-045 sme-info@aval.ua

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91
acq.service@aval.ua

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011


Raiffeisen Leasing Aval

If you have lost your card

1Immediate notify Raiffeisen Bank Aval of the loss (theft) of your card, Tel:  (044) 490-88-88, 0 (800) 500-5000 (free of charge within Ukraine), 521 (for UMC subscribers) — 24-hour call centre
2Notify Raiffeisen Bank Aval in writing. A verbal notification of the loss (theft) of a card must be confirmed by the holder, in writing, within 3 working days of the verbal notification.

Costs related to placing the card on a stop-list are borne by the holder according to the Bank's rates. Card stoppage can only be cancelled with the holder's written consent.

Useful links

Core Perfomances of the Bank*

as at 31 December 2011
billion UAH
Paid-in capital3,0
Equity capital6,5
Assets51,3

* in compliance with the Ukrainian accounting standards and NBU’s requirements

Exchange rates *

 BuySell**NBU
$8.0308.0707.991500
ˆ10.05010.45010.165987
Ðóá.0.2520.2620.254570

* update at 21.05.2012

** including usage for foreign currency loans repayment in the self-service centers

$/ˆ 0.7861
ˆ/$ 1.2721