Call Centre
0 (800) 500-500
 Kyiv (44) 490-88-88
24 hour service
info@aval.ua

Call center for Small and Medium Enterprises
0 (800) 505-045 sme-info@aval.ua

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91
acq.service@aval.ua

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011


Raiffeisen Leasing Aval

Refunding

Regulation on the use and reimbursement of traveller’s cheques

Regulations on the use and reception of repayment for lost and stolen cheques will be of use for you when acquiring and using them:
  1. When acquiring the traveller’s cheque the buyer can sign it in the presence of bank employee and that authenticates the right of cheque holding.
    Failure to comply with this term can result in difficulties while repayment for lost and stolen cheques.
  2. While exchanging traveller’s cheques for cash in the country of residence their owner can also sign cheques in the presence of employee of the company which negotiate the cheque or in the presence of service or trade organization employee, which accepts cheque for purchased goods and provided services.
    Negotiation of cheques is carried out only if both two signs are identical.
  3. One should keep contract for cheques purchasing separately of the cheques themselves to get freely and quickly the proper repayment if cheques are lost or stolen.
  4. In case if treveller’s cheques are stolen or lost you must urgently (within 24 hours) inform American Express representative by the free phone of repayment service as well as to inform Raiffeisen Bank Aval.

Our Bank is the official agent for reimbursement and replacement of the lost and stolen terveller’s cheques of the companies American Express on the territory of Ukraine.

Call our round-the-clock client support service (044) 490-88-88 or visit our nearest office and we will solve your problem in the shortest term.

Raiffeisen Bank Aval wishes you to have a nice and safe journey with world famous treveller’s cheques American Express!

Useful links

Core Perfomances of the Bank*

as at 31 December 2011
billion UAH
Paid-in capital3,0
Equity capital6,5
Assets51,3

* in compliance with the Ukrainian accounting standards and NBU’s requirements

Exchange rates *

 BuySell**NBU
$8.0308.0707.991500
ˆ10.05010.45010.165987
Ðóá.0.2520.2620.254570

* update at 21.05.2012

** including usage for foreign currency loans repayment in the self-service centers

$/ˆ 0.7861
ˆ/$ 1.2721