Call Centre
0 (800) 500-500
 Kyiv (44) 490-88-88
24 hour service
info@aval.ua

Call center for Small and Medium Enterprises
0 (800) 505-045 sme-info@aval.ua

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91
acq.service@aval.ua

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011


Raiffeisen Leasing Aval

Internet banking for private clients – Raiffeisen Online system

Internet Banking for private individuals – Raiffeisen Online System, a new service from Raiffeisen Bank Aval.

Raiffeisen Online System is available via Internet within 24 hours 7 days a week in any part of the world*.

Raiffeisen Online System is available in two modes:
Information (passive) mode;
Active mode – for making transfers.

The System’s functionalities are developing constantly.

Find out how to sign on to the System in «Raiffeisen Online Service activation conditions».

For more details on Raiffeisen Online System login procedure please go to section «Getting started».
«User manual» section contains useful information on system usage.
You also can send us letters with requests and questions using the mail box in «Raiffeisen online» system.
Frequently asked questions (FAQ) along with answers are provided in the «Frequently Asked Questions» section.
We recommend you to read through the tips from our security experts before using the System in the «System Safe Use» section.
Tariffs on using the Raiffeisen Online System are provided in the «Tariffs» section.
The Bank Limits set for active transactions are provided in the «Limits for active transactions» section.

For more detailed information please contact the Bank’s 24h Call Center by the following phone numbers:

0 800 500-500 – toll free from stationary phones within Ukraine;

490-88-88– toll free from cell phones within Kiev;

521 toll free from mobile phones for MTS members.

* excluding technical maintenance works

Useful links

Core Perfomances of the Bank*

as at 31 December 2011
billion UAH
Paid-in capital3,0
Equity capital6,5
Assets51,3

* in compliance with the Ukrainian accounting standards and NBU’s requirements

Exchange rates *

 BuySell**NBU
$8.0308.0707.991500
ˆ10.05010.45010.165987
Ðóá.0.2520.2620.254570

* update at 21.05.2012

** including usage for foreign currency loans repayment in the self-service centers

$/ˆ 0.7861
ˆ/$ 1.2721