YouControl at Raiffeisen Business ChatBot: Three-Click Business Intelligence
Many business owners and private entrepreneurs are familiar with the YouControl service, a unique analytical system for business intelligence, market analysis, and verification of suppliers or buyers. Recently, business banking clients at Raiffeisen Bank Aval can also use the information of this resource when registering in the Raiffeisen Business chatbot.
Yuri Komendant, Senior Manager of Business Banking
Y.Komendant
YouControl has been a partner of Raiffeisen Bank Aval for a long time. As part of this partnership, since December 2019, all business banking customers have been given a completely new and free opportunity - access to the YouControl service in the Raiffeisen Business chatbot.
For owners of the “Business Elite +” and “Business Comfort” service packages, which conduct more active business activities, they have more expanded access to the “YouControl” service (premium dossier on the counterparty, which includes a detailed list of licenses, a detailed history of changes in registration data, financial information, etc.).
We want to note that the YouControl service in the Raiffeisen Business chatbot is a unique product on the Ukrainian market today, which is offered only by Raiffeisen Bank Aval.
In order to use YouControl service in Raiffeisen Business chatbot it is necessary to register - https://mssg.me/concierge_service
To learn more about this tool, we talked with the founder and CEO of the company Sergey Milman and project manager Fedor Korolenko.
S. Milman
Sergey, what can you generally find out using the YouControl service?
The value of the YouControl service is that it allows you to quickly obtain the necessary information about any company in Ukraine, have a clearer understanding of the business of counterparties, potential partners, monitor the state of your own business, affiliated enterprises.
All data and analysis results are presented in an understandable and accessible form. Anyone can understand them without a legal or financial education.
The information comes from more than sixty official state registries and is supplemented by unique analytics. This data is enough to understand the “transparency” and predictability of the partner / counterparty of interest.
A database on a regular site is a traditional solution that has been working for a long time. Chat Raiffeisen Business is a new format for more convenient, fast, mobile search. It is implemented in Viber, Telegram, Messenger. The advantage is simplified navigation: a minimum of clicks - and you can get all the basic information about the company or person with whom you are negotiating. The YouControl service in the chatbot, which we launched in partnership with Raiffeisen Bank Aval, is a truly unique product that is currently not presented anywhere else in Ukraine.
In what areas is the most important use of the resources of the resource?
This is logistics, distribution, wholesale, farmers. The agricultural sector is one of the most exposed to risks, including raider attacks. If you look at the QUEDA of our users, there is probably no kind of activity whose representatives do not check their counterparties using YouControl. But it is especially interesting to those companies that supply post-paid goods and services.
Can you give real life examples when YouControl helped to avoid business troubles?
Yes, of course, here are a couple of examples where fraudsters were warned using YouControl
1. A lawyer of one agricultural company called the responsible YouControl manager and said: “Your system is failing. Monitoring came to our enterprise, and it says that the owner has changed. I am a lawyer of the enterprise and first of all I know what is happening. Nobody has changed here. ” The responsible manager, together with the client, checked the website of the Ministry of Justice and there were also “changes”. A week later, the lawyer called: “Thank you very much, we were planning a raider seizure. It began with the fact that the "gray" notary falsified documents on the owner. Thanks to the promptly received information, we did not allow the seizure of the business. ”
2. A well-known YouControl client from the logistics sector constantly holds meetings with suppliers, and they often offer to purchase prepaid goods. At one of these meetings, he had doubts. Although everything sounded very attractive, but it was necessary to sign documents very quickly and pay in advance. The client from the smartphone quietly checked the files of future partners. And he was very surprised to see that the company is “unscrupulous”, it has no reason to sell this product, none of the five “representatives” have the authority to sign contracts. In fact, they were scammers. They, in turn, were very surprised when the data on them were announced at a meeting ☺
Do you see the project as a long-term perspective?
Sergey Milman, Head of the company
YouControl makes business owners think that goodwill is tangible. That you need to conduct your entrepreneurial activity within the framework of the law, pay taxes, pay “white” salaries, not deceive partners, and avoid dubious relationships. Many of your potential customers and partners are no longer working “blindly” and “acquaintance” - they look at the available information, weigh the risks and ultimately select contractors who have no questions.
Yuri Komendant, Senior Manager, Business Banking
Ukraine and Ukrainian business are increasingly moving towards European norms and standards. The principle of "transparency" and "cleanliness" of business in the coming years will nevertheless become the norm of business etiquette, "must have."
Raiffeisen Bank Aval takes care of its customers, not only developing their business with the help of banking products and services, but at the same time helping customers conduct their business safely and predictably using the Raiffeisen Business chatbot.
