Інтернет-банкінг “Raiffeisen Online”
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ChatBot / Business Concierge Service

ChatBot is a messenger for Business Banking clients, which was created for the convenience of communication between the client and the Bank.

Business Concierge Service - a team of qualified assistants working 24/7, fulfilling your personal and business requests, provide free services of lawyers, accountants, translators, designers and couriers.

Download

Step 1. Download the application in Viber, Telegram or FB Messenger

Activate

Step 2. After receiving the Welcome message, go to the website from the application and familiarize yourself with the Concierge service chat bot service

Can be used

Step 3: Adopt a privacy policy and start using a unique service

Business Concierge Service

For customers who have chosen the packages of services "Business Elite +" and "Business Comfort" a unique service is available - their own business assistant in their pocket.

Access to ChatBot

For clients who are serviced on service packages: “Business start”, “Business Classic”, “Business Comfort”, “Business Elite +”

Chat bot will allow
  • Find out about current service packages open a current account
  • Find the list of documents required to open an account
  • View products, services, tariffs of the Bank ...
Concierge service will allow
  • To delegate a decision regarding the search, analysis and organization of everyday and business needs to a team of professionals
  • Get free accounting and legal expertise; Courier, translator, designer services
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