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Securities services

The Bank provides a full range of securities services: opening and servicing of securities accounts, settlement of securities transactions, payment of income, issuing of statements and other account information, notifications on corporate actions of the issuers, organization and holding of general meetings.

Our advantages

All types of securities services
Personal manager
Flexible and transparent billing
Perfect knowledge of the market
Optimal terms of conducting operations
Urgent consideration of any questions
Addressing issues in the most effective way
Compliance with the RBI Group requirements and best international practice

Key facts

1
About 5000 active accounts
2
The Bank is one of the leaders in terms of depository assets.
3
Our clients include leading Ukrainian and international companies

Our services

Basic services
  • Securities Account opening
  • Safekeeping of securities
  • Settlement of transactions
  • Payment of income
  • Safekeeping of fund assets
Value Added Services
  • Market information
  • Corporate actions and representation services
  • Advice on investment accounts
First-class solutions
  • Services tailored to the individual needs of clients
  • Structured transactions

Information prior to publication

License information

Raiffeisen Bank Aval, a joint-stock company, operates on the basis of licenses for the right to carry out depository activities on the stock market:

  • Depositary institution (License series AE No. 263201 dated August 13, 2013);
  • Activities for the storage of assets of joint investment institutions (License series AE No. 263202 dated August 13, 2013)
  • Activity on the storage of assets of pension funds (License series AE No. 263203 dated August 13, 2013).
Corporate events of issuers

Copies of the Notices Shareholders of the relevant Joint Stock Company whose securities accounts are serviced by Raiffeisen Bank Aval on the basis of the Agreement with the issuer (the relevant Joint Stock Company) may be obtained at the location of the Depositary.

Securities Services contacts

Mailing address

01011, Ukraine, Kyiv, 9, Leskova street

For individuals

01030, Kyiv, 7-7B, Pyrohova street, room. 218

+38 (044) 498-79-30

For legal entities, funds:

01030, Kyiv, 7-7B, Pyrohova street, room. 217, 218

Non-resident legal entities:

+38 (044) 498-79-29

+38 (044) 498-79-33

Resident legal entities, mutual investment funds:

+38 (044) 498-79-33

Pension funds:

+38 (044) 498-79-31

Work schedule

Client Service Hours:

Monday to Thursday 9:30-17:00

Friday 9:30-16:00

break 12:45-14:00

pre-holidays  9:30-12:45

Saturday and Sunday closed

Operating day:

Monday to Thursday 9:00-18:00

Friday 9:00-16:45

break 13:00-14:00

Saturday and Sunday closed Including holiday and non-working days. In case of a working Saturday and / or Sunday, Securities Services operate in accordance with the procedure of the Central Depository.   

30 Mar 2020
Notifications for clients

Dear Clients!

 

Please be informed that for physical individuals – clients of JSC Raiffeisen Bank Aval the telephone number  of information center was changed from  0 800 500 500 to 0 800 501 900.


Therefore, to make an appointment with the specialists of the bank you need to contact the following number 0 800 501 900.


Additionally we remind you the service regulation

  • A specialist of the Custody Department will be the one to perform the service invitation at the appointed time
  • We kindly ask you to wait for invitation to the office on the street with a safe distance of at least 1.5-2 meters from each other
  • Taking care of clients and employees, entry into the office is only allowed in protective masks
  • To maintain a safe environment in the Bank's premises – clients and employees should be located 1.5-2 meters apart
  • Visitors without a protective mask and with fever or other signs of respiratory infection will be denied in maintenance.

 

 Thank you for underastanding!

Let’s stay safe and healthy!


Sincerely yoursCustody Department

JSC “Raiffeisen Bank Aval”

26 Mar 2020
Notifications for clients

Dear Clients!


Taking care of each other is a responsibility in all its forms.

We work for you and your families.



Taking care of the general safety, please be informed that starting from 26.03.2020 Custody Department introduces a special mode of service provision by making appointment via sending a message to the mailbox:


custody.group@aval.ua

or through the Bank's Information Center

 

- for premium customers -  through your personal manager (or 0 800 500 500)

- for business customers – through manager of your Company  


Service regulations


  • A specialist of the Custody Department will be the one to perform the service invitation at the appointed time
  • We kindly ask you to wait for invitation to the office on the street with a safe distance of at least 1.5-2 meters from each other
  • Taking care of clients and employees, entry into the office is only allowed in protective masks
  • To maintain a safe environment in the Bank's premises – clients and employees should be located 1.5-2 meters apart
  • Visitors without a protective mask and with fever or other signs of respiratory infection will be denied in maintenance.



Thank you for underastanding!

Let’s stay safe and healthy!

Sincerely yoursCustody Department

JSC “Raiffeisen Bank Aval”

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