Main

Securities services

The Bank provides a full range of securities services: opening and servicing of securities accounts, settlement of securities transactions, payment of income, issuing of statements and other account information, notifications on corporate actions of the issuers, organization and holding of general meetings.

Our advantages

All types of securities services

Personal manager

Flexible and transparent billing

Perfect knowledge of the market

Optimal terms of conducting operations

Urgent consideration of any questions

Addressing issues in the most effective way

Compliance with the RBI Group requirements and best international practice

Key facts

About 5000 active accounts

The Bank is one of the leaders in terms of depository assets.

Our clients include leading Ukrainian and international companies

Our services

Basic services

Securities Account opening
Safekeeping of securities
Settlement of transactions
Payment of income
Safekeeping of fund assets

Value Added Services

Market information
Corporate actions and representation services
Advice on investment accounts

First-class solutions

Services tailored to the individual needs of clients
Structured transactions

Information prior to publication

License information

Raiffeisen Bank Aval, a joint-stock company, operates on the basis of licenses for the right to carry out depository activities on the stock market:

Depositary institution (License series AE No. 263201 dated August 13, 2013);
Activities for the storage of assets of joint investment institutions (License series AE No. 263202 dated August 13, 2013)
Activity on the storage of assets of pension funds (License series AE No. 263203 dated August 13, 2013).

Depositary institution license (series AE No. 263201 dated August 13, 2013)

License for pension fund assets (AE series No. 263203 dated August 13, 2013)

License for the activity of storing assets of collective investment institutions (series AE No. 263202 dated August 13, 2013)

Information about financial service

Information about the financial service in accordance with Part 2. Article 12 of the Law of Ukraine "On Financial Services and State Regulation of Financial Services Markets"

Sevice fees

Tariffs for Depositary institution’s services for private individuals

Tariffs for Depositary institution’s services for Issuers

Tariffs for Depositary institution’s services for legal entities – residents

Documents for account opening

For resident private individuals

List for opening an account to a resident individual

For non-resident private individuals

Account opening for non-resident private individuals

For resident legal entities

List for opening an account to a resident legal entity

For non-resident legal entities

List of the documents for account opening non-resident legal entities

For investment and pension funds

List for opening an account for a mutual fund

The list for opening an account with a corporate investment fund

List for opening an account with a non-state pension fund

Corporate events of issuers

Copies of the Notices Shareholders of the relevant Joint Stock Company whose securities accounts are serviced by Raiffeisen Bank Aval on the basis of the Agreement with the issuer (the relevant Joint Stock Company) may be obtained at the location of the Depositary.

Order customer service (extract from the regulations on Depository activities of JSC Raiffeisen Bank Aval)

Public offer for private individuals (residents)

The Public offer of Raiffeisen Bank Aval JSC on entering into the agreement on securities account servicing

The terms and conditions of the agreement on securities account servicing at Raiffeisen Bank Aval JSC, which is concluded with private individuals – residents by means of accession

A standard form of Application on the accession to the terms and conditions of the agreement on securities account servicing at Raiffeisen Bank Aval JSC, which is concluded with private individuals – residents by means of accession

Public offer for legal entities (residents)

The terms and conditions of the agreement on securities account servicing at Raiffeisen Bank Aval JSC, which is concluded with legal entities (residents) by means of accession

A standard form of Application on the accession to the terms and conditions of the agreement on securities account servicing at Raiffeisen Bank Aval JSC, which is concluded with legal entities (residents) by means of accession

The Public offer of Raiffeisen Bank Aval JSC on entering into the agreement on securities account servicing

Securities Services contacts

Mailing address

01011, Ukraine, Kyiv, 9, Leskova street

For individuals

01030, Kyiv, 7-7B, Pyrohova street, room. 218

+38 (044) 498-79-30

custody.retail@aval.ua

For legal entities, funds:

01030, Kyiv, 7-7B, Pyrohova street, room. 217, 218

custody.rm@aval.ua

Non-resident legal entities:

+38 (044) 498-79-29

+38 (044) 498-79-33

Resident legal entities, mutual investment funds:

+38 (044) 498-79-33

Pension funds:

+38 (044) 498-79-31

Work schedule

Client Service Hours:

Monday to Thursday 9:30-17:00

Friday 9:30-16:00

break 12:45-14:00

pre-holidays 9:30-12:45

Saturday and Sunday closed

Operating day:

Monday to Thursday 9:00-18:00

Friday 9:00-16:45

break 13:00-14:00

Saturday and Sunday closed Including holiday and non-working days. In case of a working Saturday and / or Sunday, Securities Services operate in accordance with the procedure of the Central Depository.

30 Mar 2020

Notifications for clients

Dear Clients!

Please be informed that for physical individuals – clients of JSC Raiffeisen Bank Aval the telephone number of information center was changed from 0 800 500 500 to 0 800 501 900.

Therefore, to make an appointment with the specialists of the bank you need to contact the following number 0 800 501 900.

Additionally we remind you the service regulation:

A specialist of the Custody Department will be the one to perform the service invitation at the appointed time
We kindly ask you to wait for invitation to the office on the street with a safe distance of at least 1.5-2 meters from each other
Taking care of clients and employees, entry into the office is only allowed in protective masks
To maintain a safe environment in the Bank's premises – clients and employees should be located 1.5-2 meters apart
Visitors without a protective mask and with fever or other signs of respiratory infection will be denied in maintenance.

Thank you for underastanding!

Let’s stay safe and healthy!

Sincerely yours, Custody Department

JSC “Raiffeisen Bank Aval”

26 Mar 2020

Notifications for clients

Dear Clients!

Taking care of each other is a responsibility in all its forms.

We work for you and your families.

Taking care of the general safety, please be informed that starting from 26.03.2020 Custody Department introduces a special mode of service provision by making appointment via sending a message to the mailbox:

custody.group@aval.ua

or through the Bank's Information Center:

- for premium customers - through your personal manager (or 0 800 500 500)

- for business customers – through manager of your Company

Service regulations:

A specialist of the Custody Department will be the one to perform the service invitation at the appointed time
We kindly ask you to wait for invitation to the office on the street with a safe distance of at least 1.5-2 meters from each other
Taking care of clients and employees, entry into the office is only allowed in protective masks
To maintain a safe environment in the Bank's premises – clients and employees should be located 1.5-2 meters apart
Visitors without a protective mask and with fever or other signs of respiratory infection will be denied in maintenance.

Thank you for underastanding!

Let’s stay safe and healthy!

Sincerely yours, Custody Department

JSC “Raiffeisen Bank Aval”