Інтернет-банкінг “Raiffeisen Online”
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Internet banking Transfers and Payments
Security measures

Rules of safe use of payment cards

Follow the simple rules for safe and comfortable use of all advantages of payment cards.

Keep your card data

For Your card in the Bank has all the necessary information. Do not give your card details to anyone, whoever they were presented

Secure

To get the transfer of funds to the card, it is sufficient to report:

  • card number (16 digits);
  • full name.

If you have reached the Information center, the operator may ask for the identification:

  • card number (16 digits);
  • word-password;
  • full name, date of birth, passport details.
Dangerous

Please someone, provide the following data should make you suspicious.

  • the card's PIN code;
  • the expiration date;
  • three digits on the back of your card (CVV2/CVC2 code);
  • password received from the SMS;
  • the password for Internet banking "Raiffeisen Online”;
  • balance.

SMS informing

Immediately after receiving the card, connect it to the service 3D Secure and Mobile banking at ATMs of Raiffeisen Bank Aval.

3D-Secure
3D-Secure

an SMS message with one-time password during any Internet transactions to confirm

Мобільний банкінг
Mobile banking

SMS message after each crediting or debiting from the card account.

Find out more about 3D Secure - beachtown technology that sabathapee the highest level of protection of your payments.
 Go 

PIN

a PIN code is required only when carrying out transactions at ATMs, self-service centers and terminals for settlements in the trade network.

Зберігайте
Store

your PIN code, login and password for Raiffeisen Online in a secure place and do not disclose them to anyone.

Не записуйте
Do not write

the PIN code on your card or paper, do not store it with your card

Не просіть
Don't ask

strangers to help you use your payment card or Internet banking

Змінити PIN-код
To change the PIN code

any other possible at ATMs or branch offices  Raiffeisen Bank Aval

ATMs

Using the ATM, make sure that you have applied proper security measures.

Огляньте банкомат
Inspect the ATM

Before using the ATM, inspect his appearance. If you found a suspicious device on the keyboard or near the opening for receiving a card, do not use the ATM and report it to the Information center of the Bank to which it belongs.

Приховуйте PIN-код
Hide PIN code

When you enter the PIN code in the ATM or network watch, not to be noticed by others. To do this, cover the keyboard with your hand or purse, or hold on the keyboard both hands, so it was not clear which buttons you are pressing

Payment by card in the trade and service network

Immediately after receiving the card, connect it to the service 3D Secure and Mobile banking at ATMs of Raiffeisen Bank Aval.

Не дозволяйте
Don't let

anyone to pay you. If necessary, accompany the seller to the POS terminal for payment

Переконайтеся
Make sure

before signing a check operation that include the amount, currency and card number are correct

Пересвідчіться
Make sure

in the case of refusal to purchase or return of goods that the seller did indeed cancel the transaction and get a receipt for the cancellation of the purchase 

Оплачуйте покупки
Pay for purchases

payment cards with contactless payment technology. The card always remains in your hands, it is not necessary to pass the cashier.

Calculations and transfers on the Internet

А PIN code is required only when carrying out transactions at ATMs, self-service centers and terminals (for settlements in the trade network).


Carrying out online payments, beware of phishing sites. A list of fraudulent resources is on the site of the Ukrainian interbank Association of members of payment systems EMA.

Не вводьте PIN-код
Do not enter PIN

in the Internet. To make purchases simply enter the card number, expiration date, CVV2/CVC code and one time password.

Використовуйте
Use

only the protected and trusted sites that begin with https:// or marked by the image of a locked padlock from the web address of the site

Виконуйте операції оплати
Complete the payment transaction

only the protected computer's computer with limited access to unauthorized individuals.

Своєчасно оновлюйте
Keep your

operating system and antivirus programs

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