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Contacts

General questions

0 800 500 500 - across Ukraine

(044) 490 8888 - in Kiev

(068) 490 08 88 - from Kyivstar

521 - Vodafone mobile

info@aval.ua

Feedback form

Leave feedback, ask questions, evaluate our work or make an appointment with the bank's management

Residents of the Crimea

Ways to resolve issues related to the closure of the bank in the Crimea

Central office

01011, Kiev, 9 Leskova

The issue for credit debt

0 800 509 900 - across Ukraine

(044) 496 1146 - in Kiev

Counterfeit and money laundering

0 800 509 990 - across Ukraine

(044) 230 5999 - in Kiev

fraud.incidentbox@aval.ua

Raiffeisen Online

0 800 500 133 - across Ukraine

Raiffeisen Business Online

0 800 505 770

clientbank.support@aval.ua

Mon-Fri from 8:00 to 22:00

Sat-Sun from 8:00 to 20:00

General questions for business customers

0 800 505 045 - across Ukraine

(044) 590 24 98 - in Kiev

Mon-Fri from 8:00 to 22:00

Sat-Sun from 8:00 to 20:00

Monetary settlement for business customers

0 800 500 025 - across Ukraine

Mon-Fri from 9:00 to 18:00

Acquiring

0 800 500 738 - across Ukraine

(044) 495 9191 - in Kiev

around the clock

Realization mortage property

0 800 300 800 - across Ukraine

assets.collection@aval.ua
- buy object

wo.sale@aval.ua
- buy assets

Mon-Fri from 8:00 to 19:00