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27 November 2019

Robotisation case at Raiffeisen Bank Aval was presented at Unit City

Kyiv. 27 November. — Raiffeisen Bank Aval has become a partner of TOP LEAD's Digital Transformation Guide, which presentation took place today in Unit City (Kyiv).

At the event Natalia Bilokon, Director of Operations Services, told about the robotics at Raiffeisen Bank Aval.

The Digital Transformation of Ukraine: Vision 2025 guide is designed to keep an eye on the ever-changing global revolution since the Industrial Revolution. The infographic guide, thanks to the brightness and accessibility of images and diagrams, clearly shows the dynamics of transformations in different areas of the economy. You can find out how the Ukrainian economy, the financial, agro and energy sectors, the approach to customers and so on can be found in the directory. The highlight of the study was the cases of Ukrainian companies that are already transforming and meeting the demands of the times. One of the cases is the robotics at Raiffeisen Bank Aval.

Digital transformation is already fully implemented at Raiffeisen Bank Aval, for example, new service models are being introduced, processes are being automated, traditional banking products are being transformed into electronic ones and more. One of the Bank's digital transformation projects is robotization, which has taken place in the following areas: financial monitoring, account opening, deposit administration, SWIFT payments and others. The peculiarity of the robotization system is that the "robot" completely repeats human behavior, while working in a virtual workplace.

Digital transformation is the transformation of digital strategy, operations, products, approaches and goals through digital technology. Transformation is about introducing absolute innovations to me, not improving old systems. For more information about digital transformation at Raiffeisen Bank Aval, please visit: www.aval.ua