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Eng
10 April 2020

We start to return to the normal life

We are here to help you and to adapt in further to the new realities and possible changes that are waiting for every one of us. We continue to support our PI and business customers due to the Support program that is daily updated. 


Support program 


  • Be always the first! The last news and the important information regarding the returning of the Bank to the standard working mode #RaifNews
  • With care about every customer! All information about banking products and services #RaifCare
  • Everything online! Mobile and business banking at home #RaifDigital
  • Hot offers and discounts from the Bank and the partners for you #RaifHot


#RaifNews

Good news!
Let's return to a standard work schedule of branches! 😊

Friends, from June 15, our bank restores the normal operation of branches. Our offices will work on a standard schedule with a lunch break for anti-epidemic measures.

All city offices cancel pre-registration through the Information Center. Please note that you can always make an appointment for a consultation at 0 800 500 500 (free of charge within Ukraine) or through our viber-chat to go without queuing.

⚠ Entry to the bank branch is allowed only in protective masks. So don't forget that. 😉 In the room, try to be at a safe distance of 1.5-2 m from other visitors.

We ask you to treat preventive measures with understanding and, if possible, to solve financial issues online. 🙏

To do this, we have expanded the functionality of Internet banking and mobile application so that you stay safe at home:

for private clients

for business clients


#RaifCare

Raiffeisen Bank Aval continues to support every customer

We will not apply penalties for the untimely repayment of the loans to the private individuals and business customers  until June 30, 2020.

We offer credit holidays for the customers that have financial difficulties related to the quarantine restrictions.

If you need credit holidays and have not applied to the bank with the respective request yet, please leave your application online:

for cash loan;

for credit cards;

for mortgage loan;

for business loans.


Looking for a way to repay your credit /credit card quickly and easily? - For you 5 ways to repay loans from Raiffeisen Bank Aval.

#RaifDigital


You don’t need to spend time for the visit to the branch any more – Raiffeisen Bank Aval online 24/7:  


We continuously update our online services for you:  


Are you a private customer? Check how convenient the application Raiffeisen Online is.


If you have any question, please apply to our special line for support of Raiffeisen Online customers by telephone number – 0 800 500 133.  
For business customers! From now on you can manage business banking remotely – Register in the new Raiffeisen Business Online and receive first three months of payments free of charge!
 
We would be happy to consult and help you by telephone of Raiffeisen Business Online support – 0 800 505 770.


It is not all!  


Be the first to receive access to new mobile application  Raiffeisen Business Online.

#RaifHot


Raiffeisen Bank Aval together with partners prepared special offers and discounts for you!  
Shopping, presents, delivery, gadgets, dry-cleaning and many other offers:
All the best offers that you can take advantage of using your Visa card here.
All the best offers that you can take advantage of using your Mastercard card here.