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Transfers and Payments

Instant transfer Western Union

Instant transfer Western Union | Raiffeisen Bank Aval

We are one of the largest agents of the Western Union company in Ukraine. In the branches of Raiffeisen Bank Aval and and our partners, you can send or receive money from/to any country in the world

Benefits of Western Union system

Instant transfer Western Union #2 | Raiffeisen Bank Aval
Easy
The sender and receiver do not need a Bank account (with the exception of cases stipulated by the legislation)
Instant transfer Western Union #3 | Raiffeisen Bank Aval
Speed
Transfers are performed instantly and can be sent or received in any point of Western Union around the world
Instant transfer Western Union #4 | Raiffeisen Bank Aval
Reliability
A high level of security by Western Union guarantees payment of funds to a specified person

Western Union Services

Instant transfer Western Union #5 | Raiffeisen Bank Aval
Sending

Sending remittances to individuals (residents and nonresidents) in favor of individuals (residents and nonresidents) in or outside Ukraine in accordance with the current legislation of Ukraine.

To transfer money:

  • come with a passport or other identity document and taxpayer identification code1 to any Branch that works with Western Union;
  • fill out the form «For sending money» surname and name of the receiver, receiving country and the amount of the transfer;
  • pay the cost of transfer and additional services;
  • inform the recipient 10-digit control number provided to You by the operator.
Instant transfer Western Union #6 | Raiffeisen Bank Aval
Payment

Payment to individuals (residents and nonresidents) remittances received from abroad or within Ukraine from individuals (residents or non-residents) or legal entities that have concluded a corresponding contract with the Western Union company, in accordance with the current legislation of Ukraine.

To receive money:

  • come with a passport or other identity document and taxpayer identification code1 to any Branch that works with Western Union;
  • fill outthe form «For receiving money» surname and name of the sender, the sending country, the amount of transfer and 10-digit control number;
  • after verification of all data receive your money.

Transfer currencies

For foreign currency transfers the exchange rate is set by Western Union Company three times a day. The customer can be informed on the exchange rate during money transfer operation

CurrencyUSDEURRUBUAH
Geography of transfersfor/from abroadfrom/to EU countriesfrom/to Russiain Ukraine
abroad (with further payout in foreign currency)
from abroad


Detailed Western Union Transfer Fees

Contacts

Payment organization of  “Western Union” system

Western Union Network (France) SAS (location: 92095 France, 5-6 Place de l’Iris, Paris la Defense CEDEX)

Bank Address

01011, Ukraine, Kyiv, vul. Leskova, 9

Free cell phones Information center

0(800) 500-500 - Ukraine

521 from mobile (Vodafone)

(044) 490-8888 in Kyiv

(068) 490-0888 - mobile (Kyivstar)

Useful information
information that may be useful for you
Information about the service

The service related to sending and receiving transfers via Western Union/Aval-Express/Meest (receiving only) is provided on the terms and conditions of adhesion contract, which is an application for the transfer sending/receipt according to the form defined by Western Union or by the Bank. The application for the transfer sending/receipt may not be changed or amended.

The Customer- initiator of the transfer has the right to refuse to conclude the agreement before the funds under the transfer are provided to the cash-desk of the Bank.

The amount of costs subject to payment by the customer and/or the procedure of its calculation, including taxes, are defined in the Tariffs:

Western Union

The Tariffs include the amount of costs subject to payment by the customer and/or the procedure of its calculation, including taxes.

Out-of-court consideration of the customers’ complaints is carried out through the consideration by the Bank of the customers’ complaints and applications according to the procedure and within the period defined in the law of Ukraine On applications of citizens.

The guarantee funds and compensation schemes are not stipulated in the law of Ukraine as regards the provision of the respective service to the Customer (unless the amount of the transfer is credited to the customer’s account opened in the Bank).

 The service is provided by Raiffeisen Bank Aval JSC, NBU license №10 of 18.06.2018; EDRPOU code 14305909; entered into the State register of the Banks on 27.03.1992 under number 94; location: 9, Leskova Str., Kyiv, 01011; contact telephone numbers: 0 (800) 500-500 (044) 490-88-88; e-mail address info@aval.ua ; the state regulation of the Bank’s activities is carried out by the National Bank of Ukraine  (9, Instytutska Str.,Kyiv, 01601; Hot line: 0800 505 240). The complaints of the financial services consumers may be filed at the Bank’s branches located at addressesor by phone by calling the Bank’s Call Center by 0 (800) 500-500 (044) 490-88-88, as well as by e-mail by sending the letters to the address info@aval.ua.

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