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Deposits and Investments
Rent of individual safes

If you want to keep money, jewelry, documents or family relics in a safe place and to be confident in their integrity and privacy, Raiffeisen Bank  offers a personal safe deposit box rental service.

The lease of the individual vault expires?

Stay at home – we cancelled the penalty!

You don’t need to go to the branch during the quarantine, we care about you. Raiffeisen Bank cancels the payment of the penalty after the expiry of the lease of the individual vault.

You should only pay for the lease pursuant to the terms and conditions of your agreement, which you can do after the quarantine.

Please, do not leave your house without the reasonable reason and take all preventive measures.

Stay healthy!


Advantages of individual (bank) deposit boxes
Rent of individual safes | Raiffeisen Bank Aval
Discount system

Flexible system of discounts – the longer the term of the lease, the lower the cost of the day of the lease

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Rental period

Convenient rental period - from 30 to 732 days

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Service
The service is provided to individuals and legal entities, residents and non-residents of Ukraine
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Two persons
Conclusion of a contract both for one person and for sharing by two persons
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Choose the size
Opportunity to choose the optimal size of safes – from 5 cm x 30 cm to 32 cm x 60 cm

the Tariffs for use of individual safes


Title of the service



Tariffs of the branches in Kyiv, Kyiv region, Kharkiv, Dnipro, Odesa, Lviv

Tariffs for the branches in other cities

Tariffs of the branches in Kyiv, Kyiv region, Kharkiv, Dnipro, Odesa, Lviv

Tariffs for the branches in other cities
«Basic tariff» 
 for the customers using no service packageor the holders of "Raiffcard" service package 
«Preferential tariff»
for the customers-holders of service packages: «Raifcard+»,   «Startup»,   «Prestige», «Exclusive»
Section 1. Tariffs for use of individual Safe deposit boxes
1.1.
Guarantee deposit for a set of keys:

UAH 3,000.00.
1.2.
Lease payment (the tariff for 24 hours),  the height of the safe deposit box (cm):

Lease payment (the tariff for 24 hours),  the height of the safe deposit box (cm):

up 5,0
UAH 25,00
UAH 20,00
20,00
15,00
5,1 -10
UAH 35,00
UAH 30,00
UAH 25,00
UAH 20,00
10,1 -15
UAH 40,00
UAH 35,00
UAH 30,00
UAH 25,00
15,1 -20
UAH 45,00
UAH 40,00
UAH 35,00
UAH 30,00
20,1 -25
UAH 50,00
UAH 45,00
UAH 40,00
UAH 35,00
more than 25,1
UAH 65,00
UAH 55,00
UAH 50,00
UAH 40,00
width 60
UAH 75,00
UAH 65,00
UAH 60,00
UAH 50,00
1.3.
Накопичувальна знижка за користування індивідуальними Сейфами:


more than 180  days
5%
5%
5%
5%
more than 180  days
10%
10%
10%
10%
more than  360 days
20%
20%
20%
20%
for the Bank's Premium customers - holders of "Exclusive" service package
x


x
25%


25%
1.4.
Lease payment after the expiration of the Safe deposit box lease term
For the period of the martial law, the lease payment after the expiration of the Safe deposit box lease term shall not be charged, subject to the following conditions:
• the Safe deposit box lease term has expired;
• the Safe deposit box is empty from the date of the Safe deposit box lease term termination;
• The full set of keys has been returned to the Bank (or the customer has refunded to the Bank the costs related to restoring of the set of keys (two keys to the Safe deposit box) in the amount of the guarantee deposit, the costs of the services of the maintenance service related to the Safe deposit box opening, the price of the new lock of the Safe deposit box).
1.5.
Forfeit after the expiration of the Safe deposit box lease term
For the period of the martial law the forfeit after the expiration of the Safe deposit box lease term - shall not be charged.
1.6.
Forfeit for storage of the contents of the Safe deposit box in the vault of the operational cash desk (or in other premises defied by the Bank) after withdrawal of the Safe deposit box contents due to opening by the Bank of the Safe deposit box (the tariff for a day)
UAH 25, 00

The tariffs are applied if a new agreement is concluded or an agreement, which was earlier concluded, is extendedThe Basic Tariff is applied after the rental period expiration if the agreement is past due. For the existing agreements the rental tariff shall not be changed until the rental period of the safe expires.


For information about the availability of safes, contact the offices of the Bank providing the service of renting of individual safes or in the Bank's Information centre by phone 0 800 500 500 (free from landline numbers across the territory of Ukraine), in Kiev 490-88-88 or 521 from mobile (for MTS subscribers).


Tariffs for safe Deposit boxes use (valid from 29.06.2023)

What You get with Premium Banking?
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Services of personal financial advisor
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Construction of an individual financial plan
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Priority service in comfortable areas of Premium
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Extended line of banking products and services
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Individual approach and saving your time. Information support center only for Premium clients
Become a premium client
Useful information
information that may be useful for you
Adjusting access to the safe?

Access of the tenant or his authorized representative to the safe is provided by an individual password word, two keys to the safe and an individual card.

Effective from November 25, 2022, the Tariffs for the use of safe Deposit boxes will be changed
Information about the service

The service related to the lease of the individual safe boxes is provided on the terms and conditions of the Lease agreement, which is concluded for an unlimited period. The period of the safe box lease defined in the Agreement shall not exceed 732 days. At any time within the effective period of the Lease Agreement the Customer has the right to initiate the termination of the Agreement by making an application or sending the letter in any form. The lease pay for the period that is left until the expiration of the 

lease period defined in the Lease Agreement is not returned to the customer.

The changes and amendments to the Agreement are introduced by signing of the additional agreement between the Bank’s customer, except for the cases provided in the Agreement.

The amount of costs subject to payment by the customer and/or the procedure of its calculation, including taxes, are defined in the Tariffs.

The Tariffs include the amount of costs subject to payment by the customer and/or the procedure of its calculation, including taxes.

Out-of-court consideration of the customers’ complaints is carried out through the consideration by the Bank of the customers’ complaints and applications according to the procedure and within the period defined in the law of Ukraine On applications of citizens».

The guarantee funds and compensation schemes are not stipulated in the law of Ukraine as regards the provision of the respective service to the Customer.

The service is provided by Raiffeisen Bank JSC, NBU license №10 of 18.06.2018; EDRPOU code 14305909; entered into the State register of the Banks on 27.03.1992 under number 94; location: 9, Generala Almazova Str., 4a, Kyiv, 01011; contact telephone numbers: 0 (800) 500-500 (044) 490-88-88; e-mail address [email protected]; the state regulation of the Bank’s activities is carried out by the National Bank of Ukraine  (9, Instytutska Str.,Kyiv, 01601; Hot line: 0800 505 240). The complaints of the financial services consumers may be filed at the Bank’s branches located at addressesor by phone by calling the Bank’s Call Center by 0 (800) 500-500 (044) 490-88-88, as well as by e-mail by sending the letters to the address [email protected].

List of branches where you can use the service

In order to determine whether the office has a safe deposit box rental service, you can go to the "Branches and ATMs" section and select the city you want, just click the "Rental of safety Deposit boxes" filter by clicking the "Settings" button. So only those offices will be able to provide the service on the map.

How can the period of safe Deposit box be extended?

You may extend an safe Deposit box agreement by means of:

- Filing an application remotely on the website of the Bank, choosing "Order the service".

- Filing an application in the chat of Raiffeisen Online application (via the menu Notifications/Contact the Bank), telling the chat operator that you need to extend the agreement and specify the necessary period. If needed, we propose to view the guidelines.

- Contact the branch at which the safe is located.

How is it possible to pay for the safe Deposit box agreement?

You can pay for the agreement on the lease of the safe Deposit box:

- online, in Raiffeisen Online application (via the menu Payments/based on IBAN details);

- from another bank based on IBAN details;

- in the cash desk of the branch where the safe deposit box is located.