Leave a request and a Premium Manager will call you back. You can also call the Bank's Information Center at:

• 0 800 500 500 (free of charge from landlines);
• (044) 490 88 88 (calls to the city number - according to the operator's tariffs);
• 521 (for Vodafone subscribers).

Or contact the Bank's office to complete the application.

Exclusive service packages for Premium customers are a prerequisite.

• Have the status of a Premium Client
• Official income from 30 000 UAH.
• Permanent registration on the territory of Ukraine
• Borrower age: 23 to 69 years

• Ukrainian passport / ID card
• Taxpayer ID
• Income statement (for new clients if the loan amount is more than 50 000 UAH)

You can find out how to pay off your credit card debt at the link.

You can access and view your own credit history using the services of the First National Credit Bureau where it is stored.

How to get this service?

Contact your nearest Raiffeisen Bank Aval office. You need to have a Ukrainian citizen's passport, a taxpayer (ID) card and provide a valid email address;

• To choose the necessary tariff plan;
• Enter personal data in the payment order for the services;
• Make the first payment for the service at the bank cash desk. Further payments are also made through a personal account on the website of the First All-Ukrainian Credit Bureau;
• Within five days after payment for the service, an email will be sent to the email address you provided and detailed instructions for using the service will be sent.

In the future, any changes and updates to your credit history will be emailed to your e-mail address.