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For the customers aspiring for exclusive services we offer «Exclusive» package with cards of Infinite and Elite level, Priority Pass service.

Unlimited airport services with your Visa Infinite*!

Visa Infinite
Visa Infinite
Mastercard World Elite
Mastercard World Elite
Priority Pass
Priority Pass
Cash withdrawal without commission fee at ATMs worldwide
Protection of purchases and extended guarantee - insurance against loss/theft/damage of the product

Unlimited FastLine, Lounge Key and other airport services

Insurance of family travel with the coverage limit of up to $1 mio
Послуга Fast Line в аеропорті «Бориспіль» на виліт/приліт + здача багажу (48 стійка) з карткою Mastercard World Elite

Fast Line service at Boryspil airport at departure/arrival + baggage check-in (counter 48) with Mastercard World Elite card

Доступ до бізнес-залів аеропортів «Бориспіль», «Київ» (Жуляни) та 8 міжнародних європейських аеропортів з карткою Mastercard World Elite

Access to business lounges of Boryspil, Kiev (Zhulyany) airports and 8 international European airports with Mastercard World Elite card

Безцінні привілеї з карткою World Elite Mastercard

Invaluable advantages with World Elite Mastercard card

Unlimited number of visits to business lounges at airports worldwide with Priority Pass card
Concierge service with additional options for you and your proxy
free foreign travel insurance for you and your proxy
Key benefits
Програма лояльності «Smartravel Exclusive»
Loyalty program «Smartravel Exclusive»

Get rewards for your payments with Visa Infinite card

Оренда індивідуального банківського сейфу на пільгових умовах
Rent of individual safe deposit box on preferential terms
Visa Luxury Hotel collection
Visa Luxury Hotel collection

Get exclusive privileges in hotels during your traveling

FastLine в аеропорту «Бориспіль»
FastLine in «Boryspil»

Check-in, air control and passport control (departure, arrival) - much faster with FastLine

Персональне обслуговування в Банку
Personal service in the Bank

Service in a comfortable and secluded offices that ensure your confidentiality and comfort while communicating with a personal Premium Manager

Консьєрж-сервіс з чат-ботом
Concierge Service with ChatBot

24/7 personal assistance in performing any requests

Access to privileges, services and promotions in a convenient messenger with Visa card 


Opening an account
Monthly fee for account maintenance
UAH 2 000 / 0 (on condition of payments for the total amount of UAH 60 000 or higher, or average  card account balance of over UAH 250 000/month)
Cash withdrawalworldwide
Visits to Business lounges at airports
Free of charge for Priority Pass card holders
Concierge serviceIncluded to the cost of service in the name of card holder and proxy
FastLine, Lounge Key and other airport services from Visa*

* Starting from Januari 20, 2020 in case of purchases with the card and/or payment via Internet in total amount from 20 000 UAH 30+10 days before your flight (day of the flight and 10 days before are not included)

Detailed rates for package Exclusive

Become a Premium customer!

Order the package of services right now.

Become a Premium customer
Useful information
information that may be useful for you
How to order the service package?

You can file an application at the website here.

Or arrange  a meeting with the Premium manager by calling the Call Center at:

  • 0 (800) 500-500 (free calls around Ukraine);
  • 0 (44) 490-88-88 (for Kyiv and calls from abroad);
  • 521 (free calls for Vodafone subscribers).
Is there a fee for using the package and how is it charged?

For you, the servicing will be free-of-charge, if you fulfill the terms and conditions of the service package. You can find the tariffs here.

Who is Premium manager?

Premium manager is a highly competent specialist in banking and finance, who can help you find the best solution for your current tasks and long term financial plans.

Which cards are available in “Exclusive” Service package?

Three free-of-charge Visa Infinite premium cards allowing to feel the service of the highest level.

Actions in the event of card loss
  1. Immediately notify Raiffeisen Bank Aval on the loss (theft) of the card in order to block it by calling the Call Center at:
  • 0 (800) 500-500 (free calls around Ukraine);
  • 0 (44) 490-88-88 (for Kyiv and calls from abroad);
  • 521 (free calls for Vodafone subscribers).

When contacting the Call Center, you can order the new card to your account. It can be received in 10 days at the bank’s branch you selected.

2. Block the card with the help of Raiffeisen Online System.

3. You can also block your payment card in the closest branch of Raiffeisen Bank Aval.

Procedure of the bank in case of non-fulfillment of obligations by the client under the agreement on the provision of banking services

In case of the amount of transaction is more than available balance overdraft arises on the card account. 

In this case Bank will follow Banking Rules for private Individuals in accordance with Article 8, paragraph 8.6. Section 2